Students whose Chromebook requires repair MUST fill out the device repair form FIRST. The form should be filled out within 24 hours of the issue or incident taking place. The following process should be followed for all students grades 7 through 12 for physical damage to their district assigned Chromebook:
Download and print the Chromebook Physical Damage Form and fill out the necessary information on the sheet.
Once the repair form has been completed, bring the Chromebook to the Library Media Center at the high school with the completed form.
The student will be allowed to use a loaner Chromebook during repair times.
Once the Chromebook has been fixed, the student will be contacted and can pick up their Chromebook from the Library Media Center.
After scanning and logging your Chromebook's issue, the attendant at the library will hand you a loaner device. Your loaner device must be treated exactly as if you had your original device. Any damage due to misuse or negligence will result in you or your parent(s)/guardian(s) being billed for any and all repairs required.
Upon the completion of your Chromebook's repairs, the library media center will contact you to have you pick up your repaired Chromebook.
Other Chromebook issues (non-damage related) should be given to the staff in the Library Media Center for review.
Under no circumstances should students/parents repair the Chromebook using an outside vendor.